What is One Touch Switch?
In a significant move to enhance consumer rights and simplify broadband services, Ofcom—the UK’s communications regulator—has introduced a new regulation known as the One Touch Switch. This regulation aims to make switching Broadband and Voice providers as seamless and hassle-free as possible. But what does this mean for you?
Previously, switching broadband and Voice services could be a frustrating, difficult process, often involving lengthy phone calls and complicated paperwork. The One Touch Switch is designed to streamline this process, ensuring that switching providers is as straightforward as its name suggests—essentially, with just one touch.
Benefits of the One Touch Switch for you;
- Convenience: You can switch providers with minimal effort – reducing the time and hassle previously associated with changing Broadband and Voice services.
- Cost Savings: Easier switching enables you to shop around for better deals and potentially lower their costs.
- Reduced Frustration: The streamlined process helps reduce the frustration and complexity often associated with switching providers.
How does One Touch Switch work?
Contact us, your new provider, to request our Broadband and Voice services.
We keep you updated on the progress of the switch over. We also check for you in case there are termination charges from your current provider. Then as a final check, ask for your consent to proceed.
Your new IC Broadband / Voice service launches on the agreed date and the old services cease automatically.
Simply call our sales team today on 01782 667700 or place your order in myIC – we will take care of the rest.
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