Weldfast MWA are a market leading UK wholesaler and manufacturer of top-quality welding equipment. They deliver an extensive range of products, consumables and equipment in a highly competitive environment.

Additionally, they have a specialist team who provide training programmes in the highly technical world of commercial welding.

SITUATION
Through their previous provider, Weldfast suffered frequent outages of up to a day per time and this would bring the whole business to a standstill. They were reliant upon their internet connection to communicate with their internal teams.

Support from their existing provider would generally mean waiting over an hour on the phone to talk to someone to diagnose their issues, only for them to say it wasn’t the fault of their provider.

These outages and issues continued intermittently for several years before Prompt PC, (a local IT support company), introduced Weldfast to Internet Central.