Technica Ltd, provide a range of engineering services including; front end design, detailed design, project management, construction, commissioning, and the supply of engineering support. Whilst their head office is located in Grimsby, they do however have multiple offices across the country.

SITUATION
One of Technica’s offices, based in Congleton, is home to five engineers working on site upgrades for gas equipment.

As such, they work on remote documents, images, plans, CAD files and other large documents. Technica also upload photographs and reports of installation work completed on a daily basis. Their internet connections would drop frequently requiring a restart due to the data load being consumed by such tasks and the limited bandwidth available to them. The engineers were also being asked to use Microsoft Teams.

Technica were using traditional copper broadband connections for their Congleton office which meant that a simple 10-minute task of submitting timesheets took 3 to 4 hours to complete. Microsoft applications were unusable and, if photographs had to be uploaded, the broadband was completely tied up for the whole day.

The only alternative was a 6-hour round trip to the head office in Grimsby.