Logistics & Distribution

Responding to requests in real time is crucial
IC help our customers to keep running around the clock

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Logistics & Distribution Sector Overview

Real time communications enabling fast response to keep goods flowing.

Central office and distribution sites needing to interact with delivery fleet and multiple remote depots. Customer demand driven requiring live information or order placement, where a missed call can mean a missed order.

Driving forces / major requirements

Boundary, Inter-site and Cross network security
Telephony capable networking and solutions with instant failover
Highly available networking across all sites
New site acquisition infrastructure investigation
Maximum uptime

Case Studies

Warehousing & Distribution

Boughey Distribution Ltd

Who are Boughey

If you're looking for a warehousing, distribution, consolidation or contract packing operation which you can trust to get the job done. We have particular experience and expertise in the ambient grocery sector – with some of the UK's largest retailers trusting us to provide a reliable and efficient service.

We're based near Nantwich, Cheshire. So we are ideally placed to serve companies across both the North West of England and further afield, with the M6 allowing easy North/South access.

Boughey Distribution has the scale and capability to offer a total end-to-end service with 494 staff, 106 articulated units, 216 trailers and 900,000 sq. ft. of warehousing.

What did they need

A diverse highly available network with Internet connectivity and a in-house controlled and private but highly available and flexible telecommunications system.

What did we do

Provided primary fibre connection into the site for the main Internet with a diverse licenced microwave backup link solution to a separate location and network termination point with dynamic routing and automatic failover. For the internal phone system we deployed the IC-talk solution in private hybrid mode with training and 2nd / 3rd line support.

Technologies deployed

Internet access via Fibre Ethernet
Diverse licenced radio / microwave Internet connection
IC-talk hybrid cloud telephony solution

Results and additional benefits

Infrastructure and media diversity to maintain maximum uptime replacing a previous incumbent following multiple failures. Overhauling the telephony solution has provided additional features previously unavailable (for example, virtual queues) allowing the fleet to deal with reporting and calls more efficiently. The bonus was it has all been delivered for less money and under budget.

How do they feel

"We had previously used BT but now would definitely recommend Internet Central. The Internet has never gone down. Now, if it did go down we would automatically failover to the wireless backup link in seconds."

Other examples of customers using IC in this sector;