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Used by the vast majority of the US Fortune 500 companies...

IC talk is powered by the worlds leading open source engine with over 2 million deployments globally, with which we have over 12 years commercial experience.

It’s about choice, freedom & you

Built on open technologies with a huge user base designed from the ground up to be flexible and interoperable. Backed by commercial support and development, blended with award winning industry leading hardware.

Cloud, on-premise or both

Hybrid choice, the heart of the system is the controller and this can be housed in our highly available datacentre run on vSphere cloud architecture or as a physical device within your site.

It's far more than just a phone system; but you can still 'just call someone'.

  • Telephone Calls & Telephone Conferencing
  • Mobile Phone Integration
  • Call Centre functionality
  • Advanced Call Steering & Control
  • Wall boards and reporting
  • Instant Messaging (IM text chat)
  • Screen Sharing / Presenting (coming soon)
  • Integrates with your company systems
  • On-line self install and management portal
  • Voice Messaging (voicemail)
  • Video Calls

System features include;

  • Auto attendants - Unlimited Multi-level
  • Call park / pickup (group & department)
  • Call forwarding (Busy, No Answer)
  • Call forwarding on not reachable (DR)
  • Call recording
  • Call queuing
  • Conference rooms / bridge
  • Endpoint manager (manage handsets)
  • Fax to email / desktop faxing
  • Find-me / Follow-me
  • Flexible inbound call routing
  • HD Voice (high definition audio)
  • Hunt groups / ring groups
  • Instant messaging & presence
  • Interactive directory system
  • Intelligent Intrusion Detection
  • Mobile device support
  • Music on hold (multiple tracks)
  • Handset paging
  • Phone apps (control system from phones)
  • Phone directory control
  • Remote office support
  • Reporting system
  • Responsive firewall
  • Route by Caller ID
  • Time based routing
  • Queue and agent system
  • Voicemail / Voicemail to email
  • Voicemail groups
  • Wakeup calls

Ultimate Hardware Compatibility

Endpoint manager can directly control and configure a wide range of devices out of the box.

20+ Manufacturers & 220+ Devices

With endpoint manager you can directly control and configure over 220 popular devices including; Desk Phone, Wireless Phones, Door Phones, Overhead Paging Devices, Gateways and Speciality devices.

supporting the following manufacturers;

Aastra, Algo, AND, Audiocodes, Cisco, Cortelco, Cyberdata, Digium, Grandstream,  Mitel, Mocet, Obihai, Panasonic, Phoenix Audio, Polycom, Sangoma, Snom, Uniden, Vtech, Xorcom, Yealink.

Not in the list? do not worry you can still connect providing you are SIP standards compliant the chances are you will be able to use it - features and functions may vary and you will need to manually configure the devices.

Putting it all together

ISDN will end in 2025 if you have not moved yet you need to act now

BT have signalled the end of ISDN and your phone system needs to be updated or capable of being connected into SIP trunks which are the replacement for ISDN. IC-talk can be used in conjunction with legacy systems and we can provide ISDN / SIP translation units where your legacy systems are not capable of upgrades.

IC offer the complete range of communications services for PSTN access from traditional legacy POTS & ISDN to SIP Trunks and full blown cloud hosted PBXs with a focus on bring everything together to work across one common core system.

The new IC-talk phone system and MPLS network are first rate and we've never looked back... Well done!

Nick Jackson - Butters John Bee

Quality Counts

IC are committed to quality and data security for all of our customers.

Internet Central

Innovation Centre
Keele Science Park
Keele
Staffordshire ST5 5NB

Tel. 01782 667788
Email. sales@ic.co.uk

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