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When details of 500,000 customers were swiped last year, BA called it a “Sophisticated, malicious criminal attack”. The ICO, however, said that poor security arrangements had led to the personal information being “compromised”. The data included full credit card information, along with names and addresses.
Although BA co-operated with the investigation (and have since made improvements in its security), the ICO have proposed the biggest penalty to date, £183 million, and made this public under new rules. Previously the maximum penalty was £500,000 under the Data protection Act 1998. Although the proposed sum sounds high compared to previous fines, GDPR rules allow the regulator to slap BA with a fine closer to £500m.
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