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The Home Office has expressed its wish for the non-emergency 101 police service to be free of charge for consumers from April 2020. Given the challenging circumstances we all face and the uncertainty this brings, the Home Office has requested all Communication Providers facilitate zero rating of this service urgently so that it is free to callers from 1 April 2020. In s ...

Do you have your basic security measures in place?   Whilst many businesses will now have their homeworking procedures in place, it is important to consider how your colleagues and organisation works and whether there are additional points that you may need to consider to keep productive. Safe and secure remote working must be an essential part of your plan moving forward but ...

With everyone stuck indoors, there's no better time to start educating yourself and no better kit to use than the Raspberry Pi. The tiny computer is perfect for those looking to boost their computer skills, or for people that need something to let their imaginations run wild.  It's a reasonably well-priced device, considering what you can do with it. It can help teach coding, ...

Do you need workers functioning remotely?  We can help If you have a Fortigate with IC, we can configure secure 2 Factor Authentication and VPN's on your device for your remote workers to function safely and securely.  If your Fortigate isn't currently managed did you know that we can still help? If you aren't a current IC customer, however you have a Fortigate that you hav ...

Critical update regarding the provision and repair of connectivity across the UK   IC are working as normal (whilst enacting our pandemic flu plans to ensure continuity of service), however due to the current restrictions on non-essential travel we are unfortunately in the position where physical works (including provision / repair activities) are now being limited to critica ...

  'Azure appears to be full': UK punters complain of capacity issues on Microsoft's cloud Bad time to request new resources, and existing ones have problems too Customers of Microsoft's Azure cloud are reporting capacity issues such as the inability to create resources and associated reliability issues. Outage-tracking website Down Detector shows quite a few reports about U ...

You may be all set in your remote working capabilities from your homes, or you may be screaming in to your scatter cushions trying to work out where to start!   You are not alone - Here are some challenges we have put together to help you work out what you may need to function during this testing time.    Challenge - 'I need more connectivity at the office to allow remote w ...

Remote working and ISDN limitations

A note to all of our valued, IC customersFirstly, we would like to take this time to offer our best wishes to everyone who is currently being affected by the Coronavirus (COVID-19). We are in for a challenging time ahead, but want to let you know that we and the entire IC team have been busy working to ensure that every part of our network and all of our service ...

  What's happening? ISDN is becoming end of life BT will have retired all copper and ISDN services come 2025  From 2023, you will no longer be able to buy a copper or ISDN service    Why is BT switching off ISDN? Traditional PSTN and ISDN copper lines will not meet the heavy traffic of businesses communications going forward and more importantly, is not capable of ho ...

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