01782 667788
01782 667788

Maintenance & Outage Detail

Outage / Fault - Ipstones Power Outage

PMO REF : PMO-10426Service Area(s) : IC-Air
Start Date : 14/02/2018 09:15Risk : High - There is a high chance of Impact
End Date : 14/02/2018 12:32Impact : High - Serious / extended disruption

Status : Service Restored

Overview - The mast at Ipstones has gone offline and customers connecting via this mast are all ofline

Actions and Event History

14/02/2018 12:30 -   Power has been restored via the generator and will remain on backup power until full power is restored to the site.
14/02/2018 10:59 -   An engineer was sent to the mast and confirmed the mast has a power cut and all battery reserves are depleted, the utilities provider have advised no power until after 4pm so an emergency generator is being sent to the mast with an ETA of within an hour to bring it back online for the interim period.

* Risk and Impact attributes were introduced recently therefore for some planned maintenance and outages records may not contain values for risk or impact.

Internet Central regrets any inconvenience this essential maintenance may cause our customers. Should you wish to discuss this matter further, please do not hesitate to contact our Support Desk on 01782 667766, please ensure that you quote the above PMO ticket reference as this will enable us to more easily respond to your issue.

Internet Central would encourage all customers to subscribe to our Network Status RSS feed: /maintenance-outage-rss/   

Tip: If you are using Google Chrome browser, you need to add RSS Feed Reader plugin first.